Tom Hulme Design Director IDEO on how user-focused design helps in developing systems and services at scale. “The question is half the battle – it’s a design opportunity – especially when working with government silos – and the right questions have to be universally centred on the citizen”.
Tom Hulme, IDEO Design Director and HackFwd Referrer, talks about entrepreneurship being a form of mad science. There is much chaos and uncertainty, but there are also great formulas for succeeding. We have more computing power in our smartphones than NASA had when they put a man on the moon, “so you have to start [...]
Innovation and creativity are learnable skills, not inborn talents. In this talk, Dave Blakely presents a set of principles for successful innovation, regardless of an organization’s size, type or location. The heart of any innovation agenda is a carefully chosen interdisciplinary team, typically including members with backgrounds in technology, business, and other relevant industry-specific knowledge. [...]
Businesses treat birth like a single event in time – but the before and after are just as important. It’s about the journey….
The Ripple Effect project is a collaboration between IDEO, Acumen Fund, and organizations in India and Kenya to improve access to safe drinking water for the world’s poorest and underserved people. This 7-minute video shows the Ripple Effect project in India, working with 5 Indian organizations to pilot new product, service, and business ideas.
The Ripple Effect project is a collaboration between IDEO, Acumen Fund, and organizations in India and Kenya to improve access to safe drinking water for the world’s poorest and underserved people. This 5-minute video shows the Ripple Effect project in Kenya, working with 4 Kenyan organizations to pilot new product, service, and business ideas. The [...]
When it comes to promoting behavior change, knowing whether or not your initiative is ‘on track’ is essential. We’ve discovered three reliable (3) strategies to assess progress: (1) collecting individual stories of the human experience—they can serve as powerful points of inspiration and checkpoints for shaping ideas; (2) iterative feedback—it can build confidence and guide [...]
Inaugurating change is easy; sustaining change can prove more difficult. People have a surfeit of desire but often lack a coherent, actionable strategy to transfer desire into action. It’s in precisely this way that designers (and businesses) can present solutions that address latent desires for change. In essence, for change to stick, it has to [...]
The Economist hosted a conference to explore how today’s challenges reflect customers’ fast-changing needs. At the event, IDEO’s Paul Bennett joined the conversation by discussing how businesses need to start thinking of new ways to compete. Part 1 of 2.
The Economist hosted a conference to explore how today’s challenges reflect customers’ fast-changing needs. At the event, IDEO’s Paul Bennett joined the conversation by discussing how businesses need to start thinking of new ways to compete. Part 2 of 2.